Job Description
Reference Number: JR249270
Location: Kaplan Living, Bournemouth
Working Pattern: Part Time, 50 hours per month
Contract Type: 12 Month Fixed Term Contract
Live-in position: Successful applicant must be a student
Salary: £12.60 per hour
We are looking for a Wellbeing Coordinator to join our team.
Role Summary
As the Kaplan Living Wellbeing Coordinator at Kaplan Living Bournemouth, your presence will contribute significantly to ensuring that our students feel safe, comfortable and part of the residential community.
Responsibilities
* Develop strong knowledge of and follow appropriate guidelines and protocols in all areas of your role
* Promote good resident welfare and ensure compliance with Kaplan UK Pathways Student Code of Conduct and the Residence Behaviour policies
* Along with the College team, responsibility for the Safeguarding and duty of care for students who are staying in Kaplan residential accommodation
* Work with college and residence staff to create a welcoming, safe and friendly environment for our students
* Provide quick and appropriate response by emails and any other communication channels used to help effect a quick resolution of issues arising
* Attend monthly Safeguarding meetings online or face to face.
* Facilitate Welcome Week weekly introduction sessions with new students for each academic cohort
* Lead on the U18 students welcome and induction programme assisting students to settle and integrate into the residence, the environment and location in the first days and weeks of arriving in the UK, offering support and guidance as needed throughout their stay.
This is an excellent opportunity for a Health and Safety Coordinator, who is looking to expand their skills and build their career with an industry leader.
What you’ll bring to the role
* Evidence of being interested in and committed to supporting the welfare of young persons
* Open and approachable manner
* Empathetic nature with good listening skills and high intercultural awareness
* Strong communication skills including:
* Clear, spoken English with ability to grade language appropriately for non-native speakers
* Ability to receive, understand and convey information clearly
* Ability to produce clear written communication including incident reports
* Ability to quickly identify situations requiring additional support and assistance
* Prompt to act and escalate as needed when issues arise and assiduous in following up issues to resolution
* Commitment to learning and following agreed guidelines and procedures
* Capacity to build trust and rapport quickly with staff and colleagues
* Works in close partnership with other team members, ensuring that a timely, regular exchange of information
* Committed to promoting a positive image of Kaplan Pathways
What we do
Part of Kaplan Inc., one of the world’s most diversified education businesses, Kaplan Living is a leading provider of Purpose-built Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation.
What we offer
As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:
* 28 days annual leave*
* Big discounts on Kaplan courses for you and your family
* 24/7 confidential helpline providing counselling and other support services
* Company pension contributions
* Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
* Medicash Health Cash Plan
*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.
How to apply
Please apply with CV and cover letter no later than 11pm on Thursday 28th August 2025. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.