Job Description Customer Service Advisor Bedford Monday – Friday 9am-5pm £12.30ph Temporary ongoing We are currently recruiting for Customer Service Advisors on behalf of our growing and dynamic client based in Bedford. This is an excellent opportunity to join a team where you will play a key role in delivering outstanding service to customers via telephone, email, and live chat. Key Responsibilities Handling incoming customer enquiries via phone, email, and live chat Providing professional and efficient support to resolve customer issues Managing and resolving customer complaints in a timely and empathetic manner Accurately recording all customer interactions and outcomes The candidate Previous experience in a customer service role Confident in handling customer complaints with professionalism and care Excellent communication skills, both written and verbal Ability to work effectively in a fast-paced environment