A key area for this role is to support the delivery of an effective and efficient Blue Badge process. Providing support to Blue Badge applicants on the phone, via email, and in person. Ensuring that applications are processed in a consistent and timely manner.
This is a very busy and varied role and requires experience of supporting customers with a range of needs and queries, including handling conversations of a confidential and sensitive nature.
The role provides admin support to the teams other areas of responsibility including Grants, Lincs Lotto and Independent Visitors, and supports the development of the services key functions.
Hours are generally core office hours, however, we work on a flexible basis and some evening and weekend work may be required. A flexible attitude and commitment to working as a positive member of the team is required.
We are seeking a motivated and enthusiastic member of the team to work alongside colleagues to support the Customer Transactions Team.
You should have excellent verbal and written communication skills and experience of maintaining spreadsheets and systems with accurate data entry.
#J-18808-Ljbffr