Overview
MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 141 branches and over 3300 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!
A Sales and Operations manager would oversee both revenue growth and day to day business operations, managing sales performance, processes, staff and efficiency to keep the business running smoothly.
Responsibilities
* Providing quotations for customers
* Dealing with customers both face to face and over the telephone
* Giving excellent customer service and sound product advice
* Generate new business with existing and new customers.
* Upsell and gap analysis on existing customers.
Qualifications And Skills
* Motivated, energetic, enthusiastic, self-driven, positive attitude
* Previous sales experience in a builder’s or timber merchant environment is a necessity.
* Operational experience preferred for this role
* Confident dealing with customers
* The ability to build great customer relationships.
* A good telephone manner, excellent communication, and interpersonal skill
* Computer literate.
Benefits
* A competitive pay package.
* Generous discretionary bonus scheme
* Substantial staff discounts
* Training and development opportunities
* Holiday scheme which rewards length of service
* Holiday purchase Scheme
* Perkbox discounts
* Contributory pension scheme
* Financial Planning Support
* Cycle to work scheme.
* Free parking
* Enhanced Maternity
* Enhanced Paternity
* Employee Assistance Programme
* Mental Health Support
Any queries, please call on: 01482 262280
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