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At Trustonic, our products are making a difference across the world. We ensure low-income families can access internet-enabled smartphones and protect the safety of vehicles and devices.
We pride ourselves on our culture code, which emphasizes a positive working environment as key to success.
We celebrate diversity and are committed to doing the right thing for each other, the community, and the planet. We believe in equal opportunities and the importance of working together.
We offer flexible working arrangements to help you perform at your best, fostering a sense of team regardless of your work location.
Click here to learn more about Trustonic's culture code.
If you are interested in working in a fast-moving global tech company with big ambitions, we want to hear from you!
We are seeking a Senior Data Insights Manager to join our UK team. You will define and implement customer and insights strategies, interpreting platform data to generate actionable insights for our customers.
About the team and your deliverables...
Reporting to the COO and CPO, and collaborating with cross-functional teams, you will develop detailed reports and analytics to provide key insights. Using data storytelling, you will enhance engagement and support the growth of Trustonic.
Your main responsibilities include:
* Promoting a data-driven culture and sharing knowledge across teams.
* Increasing customer use of the Telecoms Platform through data mining and presentation, demonstrating ROI.
* Guiding the technical data team on required insights to meet business and customer needs.
* Developing a data insights strategy to ensure a steady flow of insights for customers, partners, and internal teams.
* Understanding customer business goals through regular discussions with commercial teams to analyze data and create insights.
* Producing trend reports to support marketing and commercial growth opportunities.
* Creating clear, insightful, and regularly updated data reports for marketing and communications.
* Supporting commercial teams as a customer-facing data expert for account acquisition and scaling.
Who you are...
As a Senior Data Insights Manager, you will have:
* Over 5 years of experience in market research.
* Experience with qualitative and quantitative analytics.
* Ability to interpret data sets and communicate insights compellingly.
* Preferred experience in SaaS, mobile, and telecoms sectors.
* Understanding of SaaS business models and monetization of data insights.
* Experience working with data analysts and commercial teams to articulate insights.
* A track record of building strategic relationships.
* Proven ability to leverage data to solve business challenges and inform strategy.
* Skill in presenting complex data clearly to varied audiences.
What makes you, you...
As a Senior Data Insights Manager, you are:
* Collaborative with strong teamwork skills.
* A strategic thinker and executor.
* Customer and business-oriented.
* Willing to invest effort, including travel, to get the job done.
* Tenacious and problem-solving.
* Organized, rigorous, and autonomous.
* Skilled in stakeholder management and relationship building.
Qualifications
* An undergraduate degree in business or a related discipline, or equivalent experience and skills.
Trustonic is an equal opportunity employer, valuing diversity and inclusion across all aspects of employment.
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