Supporting each team of technicians is our C&S admin department who work closely with the supermarkets confirming scheduled attendance based on a proactive plan whilst dealing with any issues along the way. In addition they ensure all technicians have the correct paperwork, including detailed method statements on their tablets and arrange appropriate accommodation for the week ahead.
Your Role:
* Assisting planning schedules for Field Technicians
* Check and update relevant information on company system Siclops including task closures, task schedules, call monitors etc
* Ensure all service information is processed, both on company and customer systems
* Checking all paperwork and documentation is completed correctly and promptly
* Dealing with queries from the field team members
* Providing reports using various software packages.
Company Information
Who are we?
Miller’s Vanguard are proud to have been supporting all the UK’s Supermarket chains for over 40 years, in brief, we are the people in the background ensuring that supermarkets keep the Nation fed! Maintaining a wide and varied range of assets from food production equipment through to loading bay lifts.
Our service are as follows: –
* Nationwide reactive maintenance
* Hygienic Deep cleaning & Planned maintenance services
* Refurbishment, logistics and installation of equipment
We do all of this with the firm foundations of being owned by the global Ali Group, whose turnover is more than £4 billion p.a.
Our people
Despite being a large operation here at Miller’s Vanguard we still firmly believe in running the business like we have done for the last 40 years, by valuing our biggest asset we have YOU…the employee.
Our team of over 500 employees have the advantage of working in state-of-the-art working environments:
* New (2021) Technical Response Centre
* Award Winning research, Innovation, and recycling facility
* Industry leading Mercedes Benz fleet
We believe in providing you with the very best environment and tools to do the job.
Career Development
Training is also a huge part of our culture here at Miller’s Vanguard and our City and Guilds accredited training centre is where we coach and develop our employees regardless of your position or your length of service, we want to make sure that our staff can progress and keep pace with ever changing equipment technologies.
Why Join Us
* Training in our City & Guilds accredited academy
* Job Specific Uniform & tooling for all roles
* Company wide fun days and charity events
* Company Pension
* 32 days holiday per year
* Regular staff ‘treats’ for employees and their families
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