THE ROLE. This Supply Chain Manager role exists to build, own, and scale end‑to‑end supply chain operations supporting Gymshark’s Retail, Wholesale, and Community channels. You’ll be responsible for ensuring stock flows effectively from Distribution Centres into stores, wholesale partners, pop‑ups, and events, balancing service, speed, cost, and scalability as the business continues to grow. WHAT YOU'LL BE DOING. Lead and optimise the end‑to‑end movement of stock from DCs into stores, wholesale partners, pop‑ups, and events, ensuring timely and accurate delivery. Partner closely with Retail, Wholesale, Merchandising, and Commercial teams to understand product requirements, delivery timelines, and presentation standards. Develop and own scalable retail and wholesale operations to support store rollouts, new market entry, and ongoing growth. Lead the selection, onboarding, management, and performance of transportation and logistics partners supporting Gymshark’s retail network. Analyse 3PL performance, identify risks and opportunities, and implement improvement plans to enhance service, cost efficiency, and reliability. Define, track, and manage KPIs, dashboards, and performance metrics, enabling data‑driven decision making and continuous improvement. Align operational plans with forecasts and trading cycles through close cross‑functional collaboration. Oversee Sales & Operations Planning (S&OP) to ensure fulfilment capability during peak trading, launches, and promotional events. Drive continuous improvement initiatives across DC operations, transportation, and retail/wholesale logistics processes. Support technology enablement across logistics and reporting tools, improving visibility, efficiency, and scalability. WHAT YOU'LL NEED. Essential: Proven experience in supply chain or logistics operations, with strong exposure to transportation, fulfilment, and end‑to‑end execution. Demonstrated experience managing 3PL providers, including performance management and continuous improvement. Strong commercial and financial acumen, with experience interpreting data, managing budgets, and identifying cost efficiencies. Exceptional stakeholder management skills, with the ability to influence cross‑functional teams and senior leaders. Advanced analytical capability, using data and insights to drive operational decisions. Experience in cost management and budgeting, with a disciplined approach to spend control. Proven track record of continuous improvement and operational optimisation. Strong systems capability, including building reports, optimising workflows, and supporting WMS or reporting tool enhancements. Preferred: Experience supporting retail and wholesale operations, including store fulfilment and trading cycles. Exposure to global supply chains, cross‑border logistics, and international 3PLs. Strong problem‑solving ability, with confidence navigating ambiguity and operational challenge. Excellent communication skills, able to present clearly to both technical and non‑technical audiences. Comfortable challenging and being challenged, with a growth mindset. Experience supporting technology, automation, or process change initiatives within logistics or supply chain environments. A collaborative approach, with openness to feedback and a commitment to continuous improvement. Onsite Collaboration: Due to the hands-on and highly collaborative nature of the work within our Supply Chain team, we have a minimum expectation of THREE days per week onsite at our Gymshark HQ. This ensures we can work closely together to innovate, problem-solve, and deliver world-class products for our community.