Overview
Join to apply for the Sales Associate role at Castore.
Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help optimise athletic performance in all conditions. The founders’ vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement. Castore aims to be the premium brand of choice for discerning athletes.
The Role
A Sales Associate is a very important role within our stores. You will be part of a hard-working team, working closely with premium product, customers and achieving daily targets. You will inform customers about our products and drive service and selling within our stores. We are currently recruiting for two Sales Associates on temporary contracts until January 2026.
Responsibilities
* Greeting and serving customers as they enter the store.
* Acting as an ambassador for our Castore brand.
* Always provide excellent customer service.
* Advising and assisting customers.
* Handling complaints or forwarding serious issues to the manager on duty.
* Conducting customer transactions.
* Replenishing the supply of stock on the shelves.
* Assisting with store deliveries.
* Replenishment of the store.
* Monitor and report on KPIs regularly, e.g. order in store, e-receipts.
* Identify opportunities for upselling products and add-on sales.
Skills & Qualities
* The ability to thrive in a sales-targeted environment.
* The capacity to work alone or as part of a team.
* Outstanding written and oral communication skills.
* A desire to use your initiative to solve problems.
* Friendly, positive attitude.
What We Offer
* Competitive salary
* An opportunity to build a career with a fast-paced, high-growth brand
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
* Industries: Sporting Goods Manufacturing
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