Please only apply if you have receptionist experience
Veterinary Receptionist – Full-Time (40 Hours per Week)
We are looking for a full-time Veterinary Receptionist to join our welcoming and supportive team. This is a 40-hour per week role, working across all three of our branches on a rotational basis between 8:00am and 7:00pm, including 1 in 4 Saturdays.
Key Responsibilities:
As the first point of contact for our clients, you’ll play a vital role in ensuring smooth day-to-day operations. Your duties will include:
*
Answering telephone calls professionally and courteously
*
Greeting clients and their pets on arrival
*
Booking appointments and surgical procedures
*
Processing repeat prescription requests
*
Ordering pet food for clients
*
Handling payments and client billing
*
Dispensing prescribed medications
*
Registering microchips
*
Promoting the PVS Health Plan
*
Providing basic guidance on vaccinations, flea/worm treatments, and neutering
*
Assisting with animal handling when required
*
Maintaining cleanliness in line with the rota
*
End-of-day cashing up procedures
About You:
We’re looking for someone who is:
*
Proactive and able to multitask in a fast-paced environment
*
Calm under pressure and confident when communicating with clients
*
Organised with strong IT and administrative skills
*
Passionate about delivering excellent customer care
*
Flexible and a strong team player
Previous experience in a veterinary practice is preferred but not essential, as full training will be provided.
Salary:
Starting from £12.21 per hour, dependent on experience.
If you're enthusiastic, compassionate, and ready to become a valued part of our team, we’d love to hear from you