Social network you want to login/join with:
IT Support Engineer / First Line and Second Line Help Desk Analyst, Welwyn Garden City
Client:
AWD online
Location:
Job Category:
Other
EU work permit required:
Yes
Job Reference:
1f7b02d11cc2
Job Views:
13
Posted:
29.04.2025
Expiry Date:
13.06.2025
Job Description:
JOB OVERVIEW
We have a fantastic new job opportunity for an IT Support Engineer / First Line and Second Line Help Desk Analyst with excellent customer service, communication, software, and hardware technical troubleshooting skills.
In this role, you will have experience in dealing with customers and managing a wide range of technical problems in a logical manner, often in a challenging and demanding environment. Training will be provided where necessary.
You will join a busy service desk for a respected, established, and growing company that develops, sells, and supports its own Social Housing Software along with other third-party applications throughout the UK. With over 35 years in business, the organisation is committed to employee development and progression.
Their Enhanced Support Service offers a complete outsourced IT solution covering all aspects of system support and administration, providing a great opportunity to gain comprehensive IT knowledge and experience variety in support roles.
As a successful candidate, you will gain experience in areas such as:
* Supporting integrated Housing Management Software
* Routers, Firewalls, and VPNs
* Windows and Linux Server Administration
* Virtualisation and Cloud Technologies
CANDIDATE REQUIREMENTS
Candidates should possess the following skills and attributes:
* Dynamic and energetic personality
* High level of computer literacy
* Ability to work under pressure
* Experience with MS-Windows Operating Systems
* Understanding of networking and TCP/IP
* Experience with Exchange or other email systems
* Exposure to Financial/Accounting Systems
#J-18808-Ljbffr