Administrator - Hybrid 2 days per week, but must be in commutable distance of Bradford Hours: 9am-5pm (35 hours per week) Location: Bradford Salary: £12.71 Per Hour Contract: 6 Months We're looking for a detail‑focused Administrator to join the ISA Transfers team at Santander. This is an excellent opportunity to gain experience in a regulated financial services environment, supporting the accurate and compliant transfer of ISA accounts. This role is non‑customer‑facing and ideal for someone who enjoys structured, process‑driven work and has strong written communication skills. What you'll be doing: As an ISA Transfer Administrator, you'll play a key role in ensuring ISA transfers are completed efficiently, accurately, and in line with regulatory requirements. Your responsibilities will include: Processing incoming ISA transfer requests in line with HMRC regulations and Santander policies Reviewing and validating ISA Transfer In forms for accuracy and completeness Ensuring transfers comply with product rules, including fixed‑rate and tax year requirements Liaising with external ISA providers to initiate and progress transfers Monitoring transfers through to completion and escalating any issues or delays Accurately recording actions and correspondence on internal systems Producing clear, professional written correspondence, including free‑format letters Working flexibly across different administrative work areas and cross‑training where required You'll be organised, methodical, and comfortable working in a regulated environment. Ideally, you'll demonstrate: Strong administrative skills with excellent attention to detail Experience within financial services or a regulated environment (desirable, not essential) Confidence working with systems and data‑driven processes Strong written communication skills, including free‑format letter writing The ability to follow procedures while managing deadlines A flexible and adaptable approach, with a willingness to learn You will receive Full training, requiring an Initial 2‑week office‑based training period (100% attendance required), then Hybrid working available 2 days per week (additional office days occasionally required to support business needs). Applicants must have a suitable home‑working environment and reliable internet connectivity. You will receive: £12.71 per hour 28 days paid holiday (pro rata) Full paid training Overtime opportunities (subject to business volumes) Pension auto‑enrolment Access to the Blue Arrow training portal Vetting Requirements: Proof of Right to work in the UK Proof of National Insurance - NI Card, payslip or P60/P45 Proof of Address dated within the last 3 months - Driver/provisional License, Utility bill, Bank statement 3 Years referencing details (Blue Arrow will apply for these) DBS (processed by Blue Arrow- External DBS accepted if on the update service Credit Check Non-Disclosure Agreement We are proud to be an inclusive employer. We welcome applications from all backgrounds and communities, and we are committed to building a team that reflects the diversity of our society. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.