Hospital Administrator | Reception | Bank | Shift based Monday to Saturday within hours of 6:30-21:00 on 8-hour shifts| Hove
The Montefiore Hospital is recruiting for experienced administrators to join the reception team on a bank basis
The Montefiore Hospital is a premium provider of private healthcare in Hove- East Sussex. We practice some of the most advanced treatments with the latest generation imaging and diagnostic technology. This means we can offer everything from screening, rehabilitation and cutting-edge surgical procedures across a variety of specialist treatments which are all delivered through our expert and caring clinical teams.
Duties and responsibilities:
1. Welcoming patients and escorting to their room.
2. Admitting them in the computer ensuring accurate collection data
3. Acting as point person for enquiries
4. Carrying out various admin task, including filling of patient notes
5. Compliance with forms and processes.
6. Discharge of patients onto computer system ensuring accuracy of all information.
7. Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
Who we're looking for:
8. A personable individual with the ability to work on own initiative as well as part of a team
9. Good basic PC skills, including Word, Excel and Outlook
10. Excellent customer service skills
11. Great communication skills at all levels
12. Experience in a customer service environment is desirable
13. Previous experience in administration is essential
14. Attention to detail
Benefits
• Bank colleagues are paid weekly
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
• Unsocial Enhancements, dependent upon shift pattern worked (won’t be applicable for all)
• Access to Spire Healthcare pension
• Access to Blue Light Card discounts
• Smart spending discounts (in addition to Blue Light discounts) via ‘Spire for You’
• Wellbeing Centre access via ‘Spire for You'
• Free uniform
• Free DBS
• Full induction, including mandatory training updates
• Opportunities for further training and progression into permanent posts
• Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together
• Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets SpireHealthcare apart.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
For us, it's more than just treating patients; it's about looking after people