Are you a fantastic communicator, with excellent customer service skills? Are you ready to take the next step in your career? If so, we want to hear from you! An exciting opportunity has arisen for a friendly, driven Customer Service Administrator to join our team.
This role is within our Branded Dealer division, specifically within our Apollo Blinds admin team at our Stockport office. These friendly & knowledgeable individuals love what they do! The team are passionate about working on their own initiative and being flexible in meeting the daily demands of a busy office, ultimately keeping our customers happy.
In this role, your responsibilities may vary from addressing customer queries via email or telephone to processing and progressing orders with our suppliers.
You will receive full training on our products and processes, and one on one support from your team manager and colleagues.
Are you the ideal candidate? Here is what we are looking for…
* A fantastic communicator when interacting with our customers on a daily basis via email.
* You will have the autonomy to succeed in your role, so tenacity is essential.
* You will be the first point of contact for our customers, so your friendly nature will enable you to effectively establish a rapport with our customers.
* Your flexible approach and ability to work in a fast-paced environment will complement the dynamics of our team and help to drive our service forward.
* The working knowledge of SAP, Excel and Word is also desirable.
You will thrive on the buzz this role brings and enjoy the benefits of working in an open and informative environment. We work to achievable targets, whilst simultaneously having fun, a quality that shines through in our consistently outstanding service results!
Hunter Douglas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our colleagues. If you require any reasonable adjustments to be made during the recruitment process, please do let us know and we will be happy to accommodate.