Lettings Consultant - 6 months FTC
Peterborough
£30,000 - £35,000 depending on experience + discretionary bonus other bens
Our market-leading client is looking to secure the services of a new Letting Consultant. Reporting into the Lettings Manager you will play a crucial role in our client’s mission to enrich lives through renting. You will be responsible for managing the letting process from start to finish ensuring a seamless and positive experience for our customers. You will work closely with potential tenants, conduct property viewings, negotiate offers and help them find their ideal home in our portfolio of high-quality, new-build family homes.
Key responsibilities of a Lettings Consultant:
* Driving occupancy by conducting viewings and negotiating offers with prospective tenants.
* Collecting feedback from prospective tenants and relaying to wider team to determine pricing and marketing strategies.
* Effectively delivering against operational KPIs such as lease up targets, occupancy rates, net income, and customer satisfaction.
* Coordinating with the Tenancy Progression team to ensure applications are success fully processed and taken through to move in.
* Meeting with tenants for check in appointments.
* Providing regular reports on lettings performance to the Lettings Manager.
* Reporting any defect or maintenance issues to the Property Management team.
* Ensuring that systems and data are accurate and up to date for all lettings activity.
* Working in conjunction with third party agents as required.
* Carrying out such other duties as delegated from time to time.
Skills & experience required of the Letting Consultant role:
* Previous experience in housing, real estate, residential lettings or sales.
* Outstanding customer service skills, and excellent verbal and written communication skills.
* A dynamic and driven personality, with a strong zeal for the industry.
* Exceptional organisational competencies.
* Demonstrate ability to work autonomously, confidently taking charge, making informed decisions, and initiating action in line with company processes and policies.
* A collaborative team player who can inspire and motivate colleagues, effectively achieving goals collaboratively.
* Proficient in presenting and interpreting information accurately and professionally.
* Innovative problem-solving skills, with a knack for identifying issues and crafting effective resolutions.
* A strict adherence to confidentiality regarding all forms of information and data.
* Ambition to grow within a rapidly scaling company, with plenty of room for career advancement.
Our client is built on diversity. Their ambition is to build an inclusive culture where diversity is embraced, and everyone feels safe, respected, valued and able to thrive as part of a winning, engaged team.
As part of our recruitment process, you will be required to provide evidence of your right to work in the UK. Documentary evidence will be requested at the interview stage