Support Coordinator Salary £27,500 / Earn £14.06 per hour plus 34 days leave (rising to 39) and health cash plan worth over £1140. Permanent, full time (37.5 hpw), Monday to Friday 9am - 5pm. South Shields, South Tyneside STEP. We can’t offer a CoS for this role. Home, a place where you belong.
Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.
You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.
What you’ll do
* Lead support planning and coordinate Support Workers to deliver person‑centred support
* Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads
* Support Customers with daily tasks like budgeting, cooking and attending appointments
* Work with multi‑agency teams to safeguard and empower customers
* Help customers build independence and prepare for their move‑on into the community
Why join us
This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s Great Places to Work!
You have
* Passion and experience in supporting others ideally in a supported housing setting
* Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)
* Experience assessing referrals and coordinating support
* The ability to work under your own initiative, remain calm under pressure and have a resilient approach
The practical bits
* Monday to Friday 9am until 5pm (or 8am - 4pm), managing your own diary for caseload support
* Working from our hub space in Tyne Dock
* You need an Enhanced background check with barring list (we pay)
* A vehicle insured for business use and a license; we’ll pay for any business mileage
What’s in it for you?
* 34 days leave, rising to 39 (includes bank holidays and a “me day”)
* Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
* Matching pension contribution (up to 7% and life insurance of 3x basic salary)
* Instant pay access with Stream
* 800+ discounts on shops, holidays, days out, tech and more
For reasonable adjustments email recruitment@homegroup.org.uk.
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