Application Deadline: We will be accepting applications until 31 July 2025. However, please note that the posting may close earlier if we receive a high volume of strong applications. We encourage you to apply as soon as possible.
Ready for a challenge?
Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role
As a Senior Product Designer within the Customer pillar, you'll be part of the UX team looking after the apps and websites our customers use to order their food globally.
You’ll work with an empowered cross functional team that prioritises using research and data to help understand the problem space, before moving through the design process to deliver engaging and user-friendly solutions.
We want to discover what our users will love as soon as we can. We like to explore user problems in-depth and we like to speak with users regularly, to explore what we are working on and help us understand their needs.
You'll be part of a passionate UX team of 80+ UX designers, UI designers, product designers, service designers, researchers and writers across 7 countries.
These are some of the key ingredients to the role:
* Innovative solutions - The Senior Product Designer focuses on key user problems and comes up with innovative & creative solutions while empowering consumers to love their takeaway experience. You own every aspect of the product’s design, from solving the core user problem, designing creative and pixel perfect UI to shipping a well-tested product.
* Create prototypes - The Senior Product Designer works across the entire product lifecycle from concept to delivery and will create documentation, wireframes, prototypes and pixel perfect UI. The Senior Product Designer creates hi- and lo-fi prototypes that can be validated with users, and is able to communicate the detail of these interactions to developers
* Research - The Senior Product Designer conducts research and usability studies in conjunction with UX researchers.
* Data-driven - The Senior Product Designer uses qualitative and quantitative data to influence their work. In conjunction with the Product Manager you will measure and monitor performance of the products you work on
* Communicate - The Senior Product Designer transparently communicates on their progress and discusses ideas with their cross-functional team. You can present well both within the Design team and to non-creative stakeholders.
* Teamwork - The Senior Product Designer takes a collaborative approach and fosters strong working relationships with their team, and with people in the wider JE team.
What will you bring to the table?
* Experience in an end-to-end product design role with varied processes and frameworks to deliver successful UX&D work as an individual contributor and part of a larger team of designers.
* Experience in designing and shipping consumer products or products for businesses.
* Excellent design skills (layout, typography, colour), high fidelity prototyping skills (Figma, Principle, Framer etc.) and experience designing UIs for mobile app platforms (iOS/Android) and responsive web.
* Experience working with and contributing to design systems and component libraries.
* Experience with workshop facilitation and design sprints.
* Some experience of coaching or mentoring fellow designers.
* Will have strong business acumen and be able to contribute to their direct project domains.
* Extensive experience collaborating with senior stakeholders from Product and Technology departments. Comfortable presenting to larger audiences and senior stakeholders.
* Complex animation skills and ability to use tools like After Effects are also beneficial.
One last thing - to help us get a true taste of your talent, don’t forget to upload an updated portfolio when you apply. We’re hungry to see your best work!
At JET, this is on the menu:
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.
Inclusion, Diversity & Belonging