Our client, a leading establishment in the luxury hotel field, is currently seeking a dedicated and experienced Event Manager to join their team. This permanent role is perfect for a professional with a strong background in supply chain customer service, aiming to ensure financial success and guest satisfaction through effective event management. Key Responsibilities: Ensure smooth handover from Sales to Events team Adhere to sales contracts, including deposit schedules and rooming list deadlines Build and maintain strong relationships with clients through effective planning Deliver excellent guest service standards Provide guidance to clients on event planning to meet expectations and maintain profitability Practice effective revenue and yield management Manage space release policies to maximise room/event space profitability Coordinate thoroughly with all hotel departments Communicate event details clearly via BEOs, resumes, and cover sheets Act as liaison during events to manage real-time changes Audit banquet checks and billing for accuracy Finalise post-event billing and follow up on payments Mentor and communicate expectations to Event Co-ordinator and Planning Administrator Be a Fairmont Brand Ambassador in appearance and manner Job Requirements: Experience in event management with a focus on supply chain customer service Strong communication skills, both written and verbal Ability to build client relationships and ...