Job Summary
To be responsible for the contract management for the hard services delivery across a Premier Portfolio, ensuring an effective, efficient, and compliant service.
General Duties:
Regularly review allocated site’s health and safety processes in line with customer, UK legislative Integrated Management System (IMS) procedures.
Ensure that the contracts are delivered in accordance with client contract requirements.
Ensure that the contracts are delivered in accordance with Sowga’s IMS, Procedures, Processes and work instructions.
Ensure site teams are kept updated with regards to new legislation and undertake regular reviews of engineer’s skills and qualifications, ensuring any training requirements are met.
Attended regular site meetings as required to review performance in line with customer SLA and company IMS requirement.
Ensure that all work is planned, and signed off in a timely manner through the specified PPM system.
Be responsible for managing contract provision, ensuring they deliver to the set KPIs / SLAs and achieve value for money, and comply with statutory regulations and approved codes of practice.
Be responsible for team development and career progression.
Assume financial control for PPM and reactive works while ensuring all invoicing is kept up to date in line with the contract terms & Sowga’s cashflow requirements (WIP & debt).
Review of specialist suppliers service reporting and follow on actions.
Ensure sites are managed and controlled in line with company budgets.
Preparation and /or review of specifications, contracts, tender documents and checking of estimates in relation to the services carried out by contractors, including contractor appointment for specialist projects.
Liaise with clients and contractors and draw up schedules of the maintenance works to ensure that contractual obligations are met and works are planned in line with the statutory and regular maintenance dates.
Support HV & LV shutdowns and prepare switching schedules with specialist suppliers.
Oversee closed, domestic and open water systems (towers) servicing and support audits on site logs.
Ensure site files are ready and presentable at all times. Work with client’s to support close out of all audit actions.
Act as Sowga and client direct support for technical issues that arise on controlled assets.
First line support for engineers technical challenges.
Establish and maintain a positive working relationship with the client and contract team.
Quality
The post-holder will strive to maintain quality within the Company, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
Effectively manage own time, workload and resources.
Requirements
Very good IT literacy, EXCEL, WORD, POWER POINT etc.
IOSH Managing safety- essential.
ILM 3, CMI 3 or equivalent- Preferred.
5 Years or more experience in the FM (Facilities Management) Sector- Essential.
Engineering Background- Highly preferred.
Experience working with P&L (Profit & Loss) sheets.
Excellent communication skills- Essential.
Be able to organise and run client meetings.
Package
Salary up to £55.000 per annuum
Annual car allowance £5000
Company fuel cards.
Company expenses credit card
28 days Annual leave + Birthday day off.
Company pension
Personal health card, with dental & Optician
Hybrid working- Office (Yate), home and from sites.
Company issue IT Equipment, laptop, phone etc.
Annual clothing allowance £500
Great progression opportunities