We’re a values-driven, charitable organisation on a mission to make a real difference in Sunderland. Every day, we provide more than 60,000 people with a place they’re proud to call home. Our vision is clear: everyone deserves a good-quality home they can afford. We invest millions of pounds each year to keep our homes safe and decent, while also playing a part in tackling the UK housing crisis by building hundreds of modern, energy-efficient homes for rent right here in Sunderland. If you share our passion for creating thriving communities and want to be part of something that truly matters, we’d love for you to join us and help achieve our vision. If you have any accessibility needs or require adjustments, please let us know—we’re here to support you. We may close this vacancy earlier than the advertised closing date if we receive a large number of applications. We encourage you to apply as soon as possible to ensure your application is considered. Salary : £58,901.00 Job Description: Job title: Risk and Resilience Manager Location: Doxford Park, Sunderland – with hybrid working. Join us in a key role where you’ll support the Director of Safety, Risk and Assurance to make sure the Group has strong, effective arrangements for risk management, assurance, business continuity and incident response. You’ll work collaboratively with colleagues across Gentoo, offering clear guidance and trusted expertise as we develop and embed our frameworks and processes. You’ll also lead, support and develop our Risk and Assurance Advisor, and our Assurance Lead, who oversees our technical assurance team of gas and electrical auditors, helping them thrive and ensuring our work has a real impact for our customers, colleagues and communities. Over recent years, we’ve made significant progress in strengthening how Gentoo identifies, understands and manages risk, resilience and assurance. We’ve laid strong foundations for a more joined‑up, intelligence‑led approach, improving oversight, clarifying accountabilities and embedding a culture where risk management and assurance actively support better decision‑making. Alongside this, we’ve continued to enhance our business continuity and incident response arrangements, ensuring we are well prepared to protect our customers, colleagues and communities when it matters most. This role offers the opportunity to build on that momentum, shaping the next phase of our journey, maturing our frameworks, and making a visible, positive difference across the Group. We recognise the importance of a positive work-life balance—our hybrid working model offers the flexibility of both working from our Doxford Park, Sunderland head office and home-based work. To support collaboration and innovation, you’ll be required to work from the office for part of the working week and be flexible to attend on-site meetings as needed. We support a great work-life balance with our standard 36-hour working week, Monday to Friday. Plus, enjoy an early finish at 12:30 pm every Friday—giving you more time for the things that matter to you. We are also proud to be certified as a “Great Place To Work”. What you will be doing: Support the development and implementation of the Group’s Risk and Assurance, Business Continuity and Major Incident Management Frameworks. Provide expert advice on risk, assurance, business continuity and incident management. Lead and develop the Risk and Assurance Advisor and Assurance Lead. Maintain and oversee strategic and operational risk registers. Embed risk, assurance and business continuity arrangements across the Group. Acting as the point of contact for internal audit, contributing to the annual plan, and overseeing audit actions. Oversee technical assurance activity and deliver assurance tasks as required. Prepare and present reports to Boards and Committees. Deliver training and exercises and ensure effective communication on risk and business continuity. Conduct horizon scanning to identify emerging risks and opportunities for improvement. What you will bring: Essential Chartered Business Continuity Institute (CBCI) certification or Institute of Risk Management (IRM) Certificate in Risk Management. IRM Diploma in Risk Management (or willing to work towards). Experience working in a business risk management environment. Strong analytical skills with the ability to interpret and present risk data clearly. Confident communicator, able to engage effectively at all levels. Highly developed understanding of risk management, assurance and business continuity methodologies and standards. Excellent written communication and report‑writing skills. Strong IT skills, including experience with risk management systems. Desirable Degree or equivalent qualification. Experience in leading resilience exercises, such as major incidents or business continuity. Some of our great benefits include: 31 days annual leave (plus bank holidays) with an option to purchase up to 5 additional days per year. Early finish on Fridays Flexible and hybrid working. Free Health Cash Plan, with cashback for dental, optical, physio, wellbeing therapies and more, with some free child cover. Access to private healthcare through the Health Cash Plan. Competitive Aviva pension scheme - Gentoo will contribute up to 10% based on your personal contribution. Salary sacrifice electric vehicle scheme Enhanced family-friendly leave Car mileage allowance if you use your personal vehicle for business purposes. Life assurance cover to the value of 3 times your annual salary