Debt and Benefits Specialist Adviser
Letchworth Garden City; Hybrid working as agreed with Line Manager
Salary: £28,922 plus up to 5% matched pension contribution
Contract: Full time; 1-year fixed term contract; Extension dependent on funding
About Our Client
Our client offers confidential advice online, over the phone, and in person, for free, to residents of North Herts. They provide essential support and guidance to people facing financial challenges, helping them navigate debt and benefits issues with confidence and dignity.
The Role
They are seeking a dedicated and knowledgeable Debt and Benefits Specialist Adviser to join their team. In this role, you will provide expert advice and support to clients, helping them manage their financial situations and access the benefits they are entitled to. Your work will directly impact the lives of vulnerable individuals and families, empowering them to achieve financial stability.
Key Responsibilities:
1. Provide advice up to casework level on debt management, financial capability and welfare benefits, ensuring that the work conforms to required quality standards.
2. Research and apply debt strategy, options and implications, so that clients can make informed decisions.
3. Act for clients where necessary or make appropriate referrals.
4. Maintain accurate and confidential client records.
5. K...