People Advisor
Reporting to: HR Operations, HRSCC
Location: Leicester Office, Hybrid working pattern
People Advisor
Reporting to: HR Operations, HRSCC
Location: Leicester Office, Hybrid working pattern
Welcome to Hays!
Hays is a market leader in specialist recruitment and workforce solutions worldwide. With over 50 years’ experience across 29 different countries within 21 different industries.
But joining Hays isn’t just about being part of a global business leader; here your ambition, collaboration and performance will be celebrated. Hays offers clear progression pathways, continue your recruitment career with us at Hays!
Role Purpose:
People are at the heart of our business, and the People Advisor plays a crucial role in fostering a positive work environment where colleagues can thrive, which in turn, supports the overall success of the UK&I business. The People Advisor in the HRSSC acts as first line support to internal customers and provides expert advice and guidance on all our people policies, procedures and best practice across the UK&I business.
The role helps manage risk at the earliest opportunity and supports with best practice across all colleague matters in line with the agreed terms and conditions of employments and Hays policies and procedures.
Key Result Areas
HR Advice
* Delivery of HR advice providing proactive and pragmatic guidance and support, accessible at any time during the hours of service. Cases escalated as appropriate.
* Identifying measures for alternative dispute resolution (i.e. mediation) at the earliest possibility to prevent an escalation of workplace conflict.
* Recording all ER cases and provide a full audit trail of all activity to manage risk and to prompt proactive management of cases. Providing access to case notes as required
* Providing support to the ‘in house’ legal team with any tribunal case management and requests for personal information under data protection legislation.
* Provide advice to the business on applications for VISA and ensure a log of applications is kept.
* Liaising with the Chief Information Security Officer on any data security issues and advising on any action to be taken in accordance with the relevant procedure or legislation.
* Policy Development
* Assist with the development of policies, procedures to meet legal and business requirements.
* Assist with the development of the intranet to provide managers with easy access to HR policies, FAQs and guidelines.
* HR Insights and reporting
* Support the creation of HR reports when required to assist with proactive HR insights and analysis. This includes data on employee relations issues.
* Identify trends to assist with the development of interventions to upskill Manager capability
* Research on best practice and external benchmarks through on-the-job learning and personal CPD.
Candidate Requirements
Behavioural Competencies
* Demonstrates behaviours that support our Valued Behaviours
* Strong listening skills and ability to ask questions to understand the situation.
* Enthusiastic about producing solutions that are workable and add value, whilst understanding the bigger picture
* Professionalism and an overall cheerful outlook
Technical Competencies
* HR Knowledge: Extensive knowledge of HR and employment law
* Ways of Working: Knowledge of our existing policies and procedures and resources
* Signposting: Knowledge of the tools and resources internally and externally available to support
Skills
* Ability to establish and maintain effective working relations in a collaborative and supportive way.
* Good level of influencing and communication skills.
* High level of people skills & integrity, discretion, and confidentiality
* Ability to plan, organise and prioritise meeting targets/deadlines.
* Good communication skills, both verbal and written
* Ability to work independently as well as part of a team, take initiative, and respond to rapidly changing priorities, policies, and procedures.
At Hays, we share a passion for creating a culture of opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career.