Job Title: Service Coordinator
Location: Croydon, CR0 1EA, Hybrid Working - 3 days office / 2 days remote
Hourly rate £20.38 PAYE / £27.03 Umbrella per hour
Contract Length: 3 -month contract (possibility of extension)
Working Pattern: Full Time, Monday - Friday, 36 hours
ASAP Start
This is a key role at the heart of the service, providing high-quality administrative, operational, and systems support to social workers, practitioners, and managers. You will play a vital role in ensuring the smooth and efficient delivery of services that support children, young people, and families.
Key Responsibilities
Provide comprehensive administrative, clerical, and ICT support to the Children's Social Care practice system
Coordinate and support key processes including panel administration, financial transactions, and meeting management (including minute taking for safeguarding meetings)
Maintain accurate records and manage data across systems such as EHM and CRS
Work closely with practitioners, managers, and external partners to ensure timely service delivery
Liaise with internal teams and external stakeholders including schools, health services, police, and community organisations
Ensure compliance with governance, data protection, and financial procedures
Support service improvements and contribute to performance management activities
Respond professionally and empathetically to enquiries from families, colleagues, and partner organisations
About You
We are looking for someone who is:
Highly organised with excellent time management skills and the ability to prioritise competing demands
A strong communicator with the ability to build effective working relationships across teams and agencies
Detail-oriented, with the ability to capture and analyse key information and produce accurate records
Confident using IT systems and databases
Adaptable, flexible, and able to work in a fast-paced environment
Essential Experience & Knowledge
Experience working in a Children's Social Care or similar environment
Strong administrative/clerical and ICT experience
Experience supporting complex meetings with accurate minute-taking
Understanding of safeguarding, confidentiality, and data protection requirements
Experience working in a high-pressure environment with competing priorities
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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