Overview
Part Time (14 hours per week) – Location: Dumfries & Galloway (regular travel within the region required). Salary range: £32,372 - £40,347 FTE (£12,948 - £16,138 pro-rata) + competitive benefits package + on call rota payments. Hours: 14 hours each week (0.4 FTE) worked Thursday and Friday.
Organisation: Loreburn is a registered social landlord (RSL) and Scottish Charity, with 2,700 homes across Dumfries & Galloway. Our vision is to ‘create great places to live’ by providing good quality, well maintained, and affordable homes.
The Role: Housing Officers deliver high quality housing management services within a defined patch in the East of the region. Responsibilities include tenancy and estate management, voids and lettings, income collection, tenancy enforcement and tenant/community engagement. The role is home based with regular attendance at patches, in-person meetings, and training events across the region.
Responsibilities
* Deliver high quality housing management services within a defined patch in the East of the region.
* Carry out tenancy and estate management, voids and lettings, income collection, tenancy enforcement, and tenant/community engagement.
* Maintain a visible and responsive presence in communities, build strong relationships with tenants, and address a range of housing matters.
* Attend regular home visits and work with tenants experiencing complex circumstances with empathy and professionalism.
* Act in line with the tenant-first ethos and collaborate to deliver services that have a positive impact.
* Be prepared to travel within the region and be in proximity to the East patch (Dumfries and surrounding area).
What We’re Looking For / The Ideal Candidate
* Strong commitment to delivering an exceptional service experience and effective communication.
* Ability to work autonomously and independently.
* Housing sector knowledge and experience.
* CIH Level 2 or 3 qualification or relevant experience and willingness to work towards.
* Ability to build strong professional relations with tenants and possess strong customer service skills.
* Highly organized with excellent time management and ICT proficiency (Microsoft Office).
* Confident in taking ownership of issues and proactively seeking solutions.
* Willingness to participate in the on-call rota.
* Home-based role requiring a suitable space and access to broadband; driving licence and access to a vehicle are necessary.
Working With Us / Benefits
* Competitive pay and rewards
* Matched pension contributions up to 8% and life cover of 3 x salary
* Salary sacrifice options for pension contributions
* 8 weeks paid holiday (pro-rata) including 12 fixed public holidays and a Christmas closure
* Wellbeing Time – flexible balance across the year
* Westfield Health Plan – contributions towards health services and wellbeing
* Employee discounts including cashback and retail/gym discounts
* Family-friendly policies
* Flexible working and the Hub, Home and Roam model
* Support for continuous professional development and protected learning time
* Values-based culture offering autonomy and empowerment
How To Apply
Apply by completing the online Recruitment Application Form which can be accessed by clicking the Apply button now.
Closing date for applications: 9am Thursday 18th September 2025
Interview date: Thursday 25th September 2025
We’re committed to making our recruitment practices accessible. If you need adjustments during the recruitment process, please let us know.
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