Job Summary
The Warehouse FLM leads and supports a team of warehouse operatives to ensure efficient, safe, and accurate daily warehouse operations. This role maintains high standards of productivity, inventory accuracy, and health & safety compliance while meeting operational targets. The FLM oversees task allocation, performance monitoring, stock control, and fosters a positive and collaborative working environment.
Key Responsibilities
* Supervise, coach, and support warehouse personnel. Manage staff attendance and conduct performance reviews to ensure a productive and engaged team.
* Prepare shift plans, allocate tasks, and oversee both inbound and outbound warehouse activities to meet daily productivity and quality goals.
* Monitor KPIs and resolve stock discrepancies, including missing or damaged items, to maintain accurate inventory and high operational standards.
* Enforce and document compliance with all health and safety regulations. Conduct daily safety checks and manage weekly system tests for fire alarms and sprinklers.
* Lead incident investigations and ensure all staff are properly trained and briefed on health and safety protocols.
* Act as the primary liaison between internal departments, suppliers, and transport providers. Manage customer escalations and create handover reports to ensure seamless operations between shifts.
* Maintain accurate operational records and inventory reports; manage maintenance requests for vehicles and equipment, and support payroll processes.
Key Skills, Requirements & Competencies
* Intermediate level experience with established skills gained through relevant training and work experience.
* Proven ability to manage and motivate warehouse teams effectively.
* Strong organisational skills with the ability to multitask and prioritise in a fast‑paced environment.
* Good knowledge of warehouse operations, stock control processes, and health and safety regulations.
* Excellent communication and interpersonal skills for liaising with staff, customers, and suppliers.
* Competency in using warehouse management systems, planning tools, and Microsoft Office applications.
* Ability to work under moderate supervision and exercise sound judgment in decision‑making.
What's in it for you?
* Competitive salary rewarding your expertise and dedication.
* Generous leave: annual leave increases with length of service.
* Your well‑being first: private medical insurance and a confidential Employee Assistance Program (EAP) for you and your family.
* Secure your future: pension scheme with a 6.5% company contribution plus life assurance covering four times your annual salary.
* Perks for your lifestyle: dental insurance, bike‑to‑work scheme, fitness membership discounts, and an electric vehicle scheme.
Shift Details
This shift is based on 5 days over 7 days between the hours of 6 am and 10 pm.
Equal Employment Opportunity
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. The Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, are available. If you have a physical or mental disability that requires special accommodations, please let us know. Accommodation requests can be submitted to accommodationrequest@ironmountain.com.
Requisition: J0101119
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