The purpose of the post is to provide operational housing maintenance services to enable the continuing improvement of the service. Under the direction of designated Repairs Officer, the post holder will undertake variety of work including inspections, repairs, servicing, improvements and replacement items in accordance with job orders work programme supplied. There is a special emphasis on improving the quality of customer service and the ad hoc repair service overall.
The post holder will ensure all work is carried out on time, on quality and in accordance with the agreed performance standards and to tenants’ satisfaction.
Main Duties and Responsibilities:
1. To represent NNC during working hours and uphold our standards and values.
1. To undertake individual or joint tasks within the allocated area of work. All to be carried out in accordance with the current RAMS.
1. To meet work schedules for performance including keeping of any appointments or target times of work orders.
1. To undertake all trade based work to match basic skill requirement up to current qualifications and training, including multi-skilling areas as set out in the skills audits.
2.
1. To use PDA, mobile telephone or other mobile technology when on site to allow direct communication with the Repairs Officer or office bases staff.
3. To be responsible for day to day planning of own wo...