Overview
We are seeking a proactive and detail-oriented Sales & Logistics Administrator to support our growing commercial operations. This role sits at the heart of our business, coordinating transport logistics, managing customer and supplier documentation, and ensuring full compliance with customs and regulatory requirements, including CBAM (Carbon Border Adjustment Mechanism).
Working closely with the sales/operations team, you will play a key role in ensuring orders are fulfilled efficiently, customers are kept informed, and processes run smoothly from order to delivery.
This is a full-time, permanent position working Monday to Friday, 09:00 – 17:00.
Key Responsibilities:
* Coordinate transport and delivery schedules, ensuring timely and cost-effective fulfilment of customer orders.
* Support the sales process by managing order documentation, tracking shipments, and providing updates to customers and internal stakeholders.
* Prepare and manage customs documentation, ensuring accuracy and compliance with current regulations.
* Oversee CBAM compliance processes, including the accurate handling and submission of carbon-related documentation.
* Act as a key point of contact between sales, logistics partners, and customers to ensure smooth order processing and delivery.
* Identify opportunities to improve administrative, sales support, and logistics processes for greater efficiency.
* Create and maintain clear workflows and documentation to support consistent and scalable operations.
Qualifications:
* Experience in a sales support, logistics, or administrative role.
* Strong organisational skills with excellent attention to detail.
* Commercial awareness with the ability to support customer-focused operations.
* Familiarity with CBAM (or willingness to learn).
* Strong Excel skills.
* Experience with Xero is advantageous.
* Knowledge of transport coordination and/or customs documentation is advantageous.
Why Join Us:
We are an ambitious and fast-growing business, offering the opportunity to play a key role in both our sales support and logistics operations. This position is ideal for someone who enjoys working across teams, improving processes, and contributing directly to customer satisfaction and business growth.
You won’t just be supporting existing systems — you’ll help shape and enhance them.
As the business grows, there will be real opportunities to develop your role and progress within the company. This role is primarily office-based to encourage collaboration, with scope for hybrid working once fully onboarded. Salary £28k-£30k depending on experience.