Overview
Verisure is seeking a Field Service Engineer for the King\'s Lynn area, United Kingdom. This full-time role includes 40-48 hours per week with shifts 9am–6pm and 11am–8pm, Mon–Fri, including bank holidays, and Saturdays on a 1-in-2 pattern. Salary: £27,937 basic, rising with role progression, plus uncapped commission (up to £50k OTE). Holidays: 29 days increasing to 31 after 1 year of service. A driver\'s license is required.
This opportunity is with Verisure Service, a leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide customers peace of mind by protecting what matters most to them.
Responsibilities and requirements are described below.
Responsibilities
* Provide in-depth examination of customers\' property.
* Advise on the best security and safety solutions to design a system that meets security needs and risks.
* Install and provide technical support for Verisure security systems with a focus on first-time fixes.
* Deliver a detailed, informed walkthrough of the Verisure Alarm system.
* Troubleshoot issues and any repeat false alarms.
* Manage stock materials and company vehicle maintenance in line with schedules.
* Commit to delivering outstanding expertise and customer service.
Requirements
* Strong English communication skills and a good team player.
* Ability to make effective and timely resolutions.
* Ability to use hand tools and competent with step ladders.
* Proactive and enthusiastic approach to maintenance work.
* Clean manual driving licence.
* Passion for technology.
Benefits
* Company van provided with optional personal use.
* Fuel card for business miles only.
* Company smartphone.
* Birthday off.
* Uncapped commission scheme based on productivity.
* Employee alarm discount programme.
* Employee referral cash bonus scheme.
* Pension plan.
* Career progression with growth opportunities.
* PerkBox discounts at local restaurants, attractions, and retail outlets.
* Internal mobility, training and development, international opportunities, and tools to help you develop new skills.
Diversity & Inclusion: Verisure is an equal opportunities employer. We recognise the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out with any specific requirements throughout the recruitment process; we are happy to help.
DBS check: ALL APPLICANTS MUST COMPLETE A DBS CHECK – PROVIDED BY THE COMPANY IF SUCCESSFUL.
Additional information
We offer career opportunities, internal mobility, and development in a values-driven environment.
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