Overview
Career Coach role on a local community project, part of a national green skills and employability programme funded by Shell. Reporting to the Operations Manager, you will support service users to progress into apprenticeships, employment, education and training opportunities on their journey into Net Zero Careers.
Catch22 delivers high quality and responsive employability programmes, which are relevant to the needs and aspirations of learners and job seekers, as well as the needs of employers and the economy, both today and in the future.
About You
* An experienced Career Coach, who works within local communities, to support service users to progress into apprenticeships, employment, education, and training opportunities.
* Strong interpersonal and communicative skills, with the ability to develop strong rapport with referral partners, customers, training providers, employers, and participants.
* Approachable, adaptable, and supportive to the range of stakeholders involved in this programme.
* A positive, enthusiastic approach to problem solving, and a ‘can do’ attitude.
* Great organisational, administrative, and prioritisation skills, with the ability to work to deadlines, produce reports, and deliver on objectives.
Main Duties and Accountabilities
* Inducting, assessing, and onboarding participants, delivering high quality end to end information, advice, and guidance.
* Promoting and developing the mind-set, emotional intelligence, self-confidence, and esteem of participants, so that they are better equipped, and succeed in the world of work.
* Preparing CVs, cover letters, and job/apprenticeship application forms with participants, and undertaking job searches using relevant web-based software and packages.
* Short listing, pre-selecting, and matching/submitting participants to vacancies/work experience opportunities generated by the Catch22 account management team, and preparing job packs on specific vacancies/work experience opportunities.
* Introducing participants to a strength based recruitment approach to succeeding in job interviews, preparing them to a high standard for interview with employers, and arranging interviews for participants where appropriate.
* Engaging and maintaining regular contact with participants at agreed intervals to ensure that they sustain their job or apprenticeship, and delivering high quality In Work Support, which effectively sustains participants for a minimum of six months.
* Supporting with the delivery of any Job Fairs, Workshops, and Seminars, both face to face and remote, that prepare participants ready for the world of work.
Qualifications
* Experience of coaching, and delivering services, within the Employability sector
* Desirable: qualification in IAG (L3), ERS (L3), Coaching
* Experience and knowledge of strength based recruitment
Additional Information
* Salary: £27,500 per annum
* Hours of work: Full time, 37 hours per week
* Contract: 12 Month Fixed Term (MAT Cover)
* Flexibility: Hybrid working - office based work and outreach across Norfolk & Suffolk, with opportunities for remote working
* Some evening and weekend working may occasionally be required.
* Interviews will take place in October/November 2025.
Benefits
* 28 days annual leave + bank holidays, rising to 33 days with service.
* Pension scheme with matching contributions of up to 4%.
* Discounted shopping opportunities.
Catch22 is committed to equality, diversity and inclusion. We are dedicated to equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
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