Parts Advisor
Location of the Parts Advisor role: Brighouse
Salary: up to £30k (DOE)
Hours: Monday to Friday plus Saturday rota
A Brighouse based company is seeking a proactive and customer-focused Parts Advisor to join our busy team. You'll play a key role in supporting the workshop and retail customers by supplying the right parts, maintaining stock levels, and ensuring excellent service.
Key Responsibilities
* Identify, source, and supply vehicle parts to retail customers, workshop, and trade accounts
* Provide accurate advice on parts availability, pricing, and compatibility
* Process orders efficiently using the dealer management system
* Receive, check, and store incoming stock deliveries
* Monitor and maintain stock levels to ensure availability
* Handle customer enquiries at the counter, over the phone, and via email
* Build strong relationships with customers and colleagues
* Assist with stock control, returns, and warranty parts processes
About You
* Previous experience as a Parts Advisor or in a similar automotive parts role (preferred)
* Knowledge of commercial vehicle parts advantageous, but not essential (training provided)
* Strong IT and administration skills
* Excellent communication and customer service skills
* Ability to work well in a fast-paced team environment
* Reliable, organised, and detail-oriented
Benefits of the Parts Advisor role :
* Competitive salary package
* Working for a well-established, reputable company
* Training and career development opportunities
* Supportive team environment within a well-established company
If you're a motivated individual with a passion for the motor trade and first-class customer service, apply for the Parts Advisor position today or contact Maisie at E3 Recruitment.
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