AV Support Specialist
We are seeking an AV support specialist to join our engineering team in London Farringdon. The successful candidate will be responsible for setting up, testing and troubleshooting all AV technologies and video services in conference rooms and event spaces.
The ideal candidate will have experience working as an AV technician or IT support/service desk with experience in AV/VC support. They must have experience with ticketing systems such as Jira, Servicenow or similar, and proficiency in enterprise and professional AV technologies such as Crestron, Biamp, Yamaha, Shure.
A hybrid AV/IT technician with primary focus on the AV side, the successful candidate will work alongside the IT support for desktop support when needed. Experience in VC platforms such as Hangouts Meet and Zoom is a plus, as well as knowledge of transmission protocols including UDP, VoIP and SIP and ability to read signal flow diagrams.
Key Responsibilities:
* Set up, test and troubleshoot all AV technologies and video services in conference rooms and event spaces
* Provide technical support for all VC technologies including Google Meet, Fuze VOIP, Zoom, etc.
* Maintain system configuration and develop procedures for system updates
Requirements:
* 2+ years experience working as AV technician or IT support/service desk with experience in AV/VC support
* Experience with ticketing systems such as Jira, Servicenow or similar
* Proficiency in enterprise and professional AV technologies such as Crestron, Biamp, Yamaha, Shure
* Hybrid AV/IT technician with primary focus on the AV side, able to work alongside the IT support for desktop support when needed
This is a 12 month contract position with a budget of £250 per day. If you have the required skills and qualifications, please submit your application.