Job Details
Job Title: Driver Awareness Team Clerk- HC623744
Location: Support Headquarters Netley
Salary: Scale 3, £25,242 - £26,703 per annum
Hours: 37 hours per week
Contract: Permanent
Closing Date: Tuesday 14th April 2026 at 23:59 hours
About The Role
You will be first point of contact for telephone and email enquiries from the public and Police Forces regarding Driver Awareness Course provision across Hampshire and Isle of Wight.
Your support the DAT Administrators in ensuring a sufficient level of course availability is maintained across Hampshire and Isle of Wight and give advice and take appropriate action to resolve enquiries at first
point of contact wherever possible, being accountable for maintaining a high standard and managing the caller’s expectations regarding course provision.
Your also provide administrative support to ensure the overall smooth running of the Driver Awareness Programme and ensure compliance with the Programme’s retention, recording, archiving and disposal of material in accordance with the Freedom of Information Act, Force procedure and Service Level agreements
If you would like to know more about this role please take a look at the full role profile
What's On Offer
As members of Hampshire and Isle of Wight Constabulary police staff you will have access to a wide benefits package*, including but not limited to:
1. Family friendly policies supporting those with caring responsibilities.
2. Generous annual leave entitlement starting at 24 days in addition to public holidays, rising to 29 after five years’ service.
3. Access to a wide range of learning and development opportunities
4. Local Government Pension Scheme
5. Retail, holiday and leisure discounts through Hampshire Police Leisure and Sports Club or Blue Light Card
6. Excellent wellbeing support and access to Employee Assistance Programme
7. Staff representation groups and inclusion network
8. Eye test vouchers .
Essential Qualifications
Educated to at least 2 passes to
include English and Mathematics OR work experience deemed
to have brought the postholder to a comparable level.
or
Apprenticeship Route: Applicants need no qualifications to be
accepted onto the Apprenticeship Programme. English and
Maths at QCF Level 2 is a requirement of apprenticeship
completion, those who don’t already have this will be supported
to achieve the required standard as part of the apprenticeship
programme.
Essential Experience
Good communication skills.
To be computer/keyboard literate and a competent
keyboard user.
Competencies and Personal Qualities
- Level 1
- Level 1
- Level 1