Role Description
4 days a week at a leading Food/Drink business with every Friday off. Administrators and HR Administrators, we are looking for someone who wants to start or grow their experience within HR as a People Services Officer supporting our People Services function. This is a rare opportunity for someone to join and gain invaluable experience working for one of the UK's leading FMCG businesses. You will be working from one of the most prestigious buildings in Liverpool – the Royal Liver Building – and support the employee lifecycle at Princes for both managers and colleagues, forming an integral part of the People Operations team within the People Services function. This is a Monday‑Thursday 08:45 – 17:00 position.
Benefits
* 14.5% Pension – 5% Employee opt‑in and 9.5% Employer contribution
* Flexible Holiday option – Buy 4 Additional Days
* Enhanced Family Friendly & Carers Policies
* Critical Illness Cover
The Position
* Providing administrative support for transactional activities as well as query management and system support.
* Supporting both Head Office and UK manufacturing sites and colleagues.
* Occasional support may be provided to Princes international sites, as requested.
* Actively supporting the HR function with key projects and change initiatives as directed.
Dimensions
* Approximately 2,500 UK colleagues.
Principal Accountabilities
* Support the effective operation of all HR administration throughout the employee lifecycle including issuing contracts and offer letters, processing employment changes, flexible working requests, maternity/paternity, secondments, holiday entitlements, terminations, etc.
* Accurately input, update and maintain all employee data on the HR systems – HRIS and TMS; act as system super‑user in accordance with internal controls while liaising closely with the People Systems and Reporting Analyst.
* Serve as the central escalation point for any system‑related issues or queries, liaising closely with the IT Department, People Systems and Reporting Analyst and the wider IT team.
* Provide timely and professional responses to queries and issues raised by colleagues and managers either face‑to‑face, by phone or through the People Services mailbox.
* Manage personnel files for current and past employees, ensuring full compliance with GDPR.
* Ensure all transactions are completed accurately and in accordance with departmental SLAs and payroll cut‑off dates for both weekly and monthly paid employees.
* Produce and distribute correspondence related to annual salary review, incentive and recognition payments, plus other ad hoc requests.
* Answer queries and provide support for other HR colleagues on the HR system.
* Understand and enforce full implementation of and adherence to Princes policies and procedures.
* Provide administration assistance as required in purchasing arrangements, including the receipt of goods, processing orders and invoices within the SAP system.
* Act as a super‑user for the internal performance management systems, ensuring all colleague records are managed accurately.
* Maintain relevant employment‑rights awareness by keeping self‑updated on upcoming employment law changes such as GDPR, Statutory Maternity Pay, National Minimum Wage and their impact on current processes.
* Support the holiday carry‑over and flexible holiday annual procedures with the site administrative teams.
* Work collaboratively with the wider HR function to ensure consistency in service and standards.
* Support the management of short‑term sickness absence across the UK manufacturing sites, including procedural compliance, associated administration and linked processes (e.g. AWOL process).
* Support the internal payroll processes across the UK manufacturing sites, including managing exceptions, running reports, upskilling managers and liaising with the payroll function on any queries.
Continuous Improvement
* Locate and define new process improvement opportunities using appropriate tools available (e.g., Excel) and provide relevant process guides for cross‑training purposes.
* Provide training support to functional areas where required.
* Partner with HR Business Partner(s) to provide a seamless service to specialist business area(s).
Role Requirements
Essential Experience
* Previous administration experience; it would be advantageous if the experience is from working in a Shared Services environment.
Desirable Experience
* Experience using computerised HR system.
Essential Skills
* Excellent Microsoft Office skills (in particular, Excel).
* Excellent written and verbal communication skills.
* Excellent time‑management and organisational skills.
* Strong customer‑service skills displaying ownership of tasks through to completion as well as the ability to prioritise workload.
* Analytical mindset with the ability to work both proactively and reactively.
* Confidential records management.
* Ability to work within a team as well as on one's own initiative.
Country: United Kingdom
Location: Liverpool
Business Area: Human Resources
Workplace Type: Hybrid
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