People Operations Advisor
Location: Leicester / Hybrid. Salary: C 40,000 p.a.
Role & Responsibilities
* Manage and maintain employee records, HR systems and documentation, ensuring accuracy, confidentiality and GDPR compliance
* Prepare employment contracts, offer letters and HR correspondence in a timely and professional manner
* Coordinate recruitment, onboarding and employee lifecycle processes, ensuring a smooth and positive experience for all employees
* Provide day-to-day support and guidance to managers and employees across a range of HR and operational matters
* Monitor absences, holiday records and HR reporting, ensuring all information is maintained accurately
* Support employee relations processes including investigations, disciplinary meetings, grievances and absence management administration
* Assist with the coordination of training, employee wellbeing initiatives and engagement activities across the business
* Manage multiple priorities effectively in a fast-moving environment, proactively anticipating needs and staying ahead of deadlines
* Build strong working relationships across departments and act as a key point of contact for internal stakeholders and external partners
* Support continuous improvement initiatives, process enhancements and wider operational projects across the business
Qualifications & Skills
* Previous experience within HR, people operations, executive support or a highly administrative coordination role
* Exceptionally organised with the ability to multitask, prioritise effectively and work autonomously
* Strong communication and stakeholder management skills with the confidence to liaise at all levels
* Highly proactive with a forward-thinking and solutions-focused approach
* Excellent attention to detail with the ability to handle confidential information professionally and discreetly
* Comfortable working in a fast-paced environment with changing priorities and demands
* Strong IT skills including Microsoft Office and HR systems experience
* CIPD Level 3 or 5 would be advantageous but is not essential depending on experience
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