Sales Administration Coordinator - Part Time 19.5 Hours per week
£14 per hour
Newcastle under Lyme
Temporary leading to Permanent Opportunity
The Role:
Working for a successful local supplier of equipment to trade
Reporting the Equipment Sales Manager
You will be responsible for delivering an excellent service to customers and engineers
You will be working in a small friendly team
Dealing with enquiries regarding equipment, spares and breakdowns over the phone and via email
Logging new service callouts, chasing up engineers/suppliers for updates, logging job sheets, quoting repairs & ordering parts
Ensuring that the CLIK software system is kept updated with updates to jobs, and all job timescale SLA’s are being met
Producing engineer install paperwork, liaising with the install teams and subcontractors to ensure installations are completed successfully
Processing service & equipment invoices and dealing with any disputes to quickly close jobs down
Quoting & ordering new catering equipment for individual orders
Assisting with ordering equipment for projects and checking quotes/drawings for accuracy
Overseeing and managing the daily schedule for engineers appointments with customers
Arranging call outs, scheduling customers deliveries
All other associated administration duties including raising invoices and processing orders
Skills and Attributes required:
You must thrive of a variety of challenges and work well under pressure, able to prioritise your own workload
Possesses the ability to liaise with people at all levels
Able to communicate in a friendly yet professional manor
Able to work well from own initiative and to tight deadlines
Sales, Service or Customer Account Management experience essential
It is essential that are highly organised and I.T literate
Able to demonstrate the ability to coordinate diary schedules and a background and experience in a similar role
The Hours:
Part Time - 3 Days
Wednesday to Friday
9.30am - 4.30pm
Some Additional hours may be required to cover when Equipment Sales Manager is on Holiday
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