2 days ago Be among the first 25 applicants
An experienced Claims Handler/Insurance professional with a Supervisory/Management/Team Leader background is required to join a leading Global Loss Adjusters providing Loss Adjusting, Claims and Risk Management Services.
* There will be a focus on Speciality Markets and Complex Commercial where you will oversee a team of Desk Based Claims Technicians.
* You will provide Management support ensuring the success of the team.
* This is a full-time, permanent role Monday to Friday 9am-5pm, office based
Key Responsibilities
* Provide management support to a team of Claims Technicians
* Lead and manage the team to ensure they are providing an exceptional customer service within SLA's
* Oversee and monitor the lifecycle of the teams claims handling
* Manage the team workload as well as holidays/absences
* Carry out 1:1 meetings and complete appraisals
* Identify training needs and implement necessary training as required
* Handle complaint calls received by the team
* Motivate the team ensuring targets and personal goals are achieved
About You
* Proven experience as a Team Leader/Manager or Supervisor
* Strong Management skills
* Insurance Claims background/experience (Property, preferably Commercial)
* Excellent communication skills, being able to communicate clearly in a structured manner to individuals and a team
* Decision making skills
* Enjoy working in a fast-pace, pressured environment
* Good working knowledge of Word and Excel
* Industry qualifications or working towards
Salary & Benefits
In addition to a competitive annual basic salary, you will also receive an excellent benefits package including:
* private healthcare scheme
* pension
* life assurance
* health insurance
* 25 days holiday plus bank holidays
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Finance and Sales
* Industries
Insurance
Referrals increase your chances of interviewing at Adjusting Appointments Limited by 2x
Get notified about new Senior Claims Manager jobs in Invergordon, Scotland, United Kingdom.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr