£28,392.00 to £31,157.00 per year, £28392.00 - £31157.00 a year
Contract Type:
Permanent
Hours:
Full time
Disability Confident:
No
Closing Date:
08/05/2026
About this job
* Provision of full administration/secretarial support to Corporate Nursing Team including Trust Interpreter Service.
* Support the Deputy Q&R Office Manager to lead the administration of projects or events as required, for example, National Nurses Day.
* Organise and manage the diaries for the Corporate Nursing Team, providing a first‑class secretarial service and ensuring their daily workload and priorities are met.
* Maintain appointments and diary management, implementing bring‑forward systems, arranging venues, speakers, travel and accommodation, ensuring timely and efficient communication.
* Deputise for the Deputy Q&R Office Manager providing supervision and co‑ordination of the Quality and Risk administrative function, ensuring effective systems and processes are in place and continuously reviewed and improved as necessary, contributing to the Trusts overall governance framework.
* Work collaboratively with other members of the senior management administrative and clerical team to ensure that the directorate runs effectively at all times.
* Respond to requests for information from service users and others who call the department, in person or by telephone, with tact and sensitivity.
* Give appropriate non‑clinical advice and refer on to the most suitable person, ensuring that all queries are followed up as soon as possible.
* Work from initiative using own judgment, acquired knowledge and tact to deal with queries and resolve situations or referring to the appropriate person.
* Any other duties required by Deputy Q&R Office Manager.
* Maintain a high standard of professionalism in line with the Trusts values and ACE behavioural standards across the service, maintaining the Trusts reputation and leading by example.
* Ensure all data and information is collated and recorded systematically and in a timely manner, including minutes of meetings, data submissions for key work‑streams (eg. friends and family test, nursing care indicators, quality care accreditation tool, open and honest QWRs etc.).
* Ensure all meetings are effectively arranged, ensuring appropriate room bookings and facilities are available.
* Ensure effective administration of key meetings, including relevant Councils and Groups, with papers distributed to attendees at least 5 days in advance.
* Ensure actions are followed up between meetings.
* Produce high‑quality minutes from Councils, Groups and sub‑groups and ensure high standard of minutes are produced by other team members.
* Undertake tasks delegated by the managers to assist in meeting targets and delivering Key Performance Indicators, ensuring deadlines are met.
* Ensure presentations required for meetings are available, support with IT systems such as Microsoft Teams, Skype and Zoom.
* Support the Deputy Director of Governance with CQC compliance and reporting.
* Provide ongoing support to the Deputy Q&R Office Manager.
* Lead in supporting the development of team members, ensuring agreed training identified during the appraisal process is supported.
* Attend mandatory training and maintain up to date administrative and secretarial skills.
* Partake in any training that may be recommended in terms of personal development.
* Deputise for the Deputy Q&R Office Manager in their absence ensuring team members are supported in the workplace and Trust Policies and Procedures are adhered to.
* Participate and support audits relevant to the department as required.
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