Fire Servicing Team Lead
1. Location: Cardiff
2. Salary: £45,000.00 per annum
3. Closes: 13/11/2025
4. Hours: 37.5 per week
We have an exciting opportunity for an experienced Fire Servicing Team Lead to join our team at Iris Care Group estates department as our new Fire Servicing and Door Access Team Lead. This is a new role which will cover all fire alarm systems servicing requirements, emergency lighting, door access installation and on-going maintenance. This role will be instrumental in building the internal servicing team and will take the lead with the on-going servicing structure and routine maintenance.
Employing over 1,600 people, Iris Care Group is the largest independent health and social care provider across the South West of England and South Wales. We provide innovative, effective, and forward-thinking care for adults with specialist mental healthcare needs. The successful candidates will join our friendly estates department and will cover multiple services across England and South Wales (Cardiff, RCT, Newport, Gloucester, Wiltshire, Bristol) working in our service users’ homes.
What will you receive?
5. Annual salary of £45,000
6. Work van and fuel card for business use
7. Tools and equipment
8. Generous annual leave allowance, starting at 25 days plus bank holidays, increasing with length of service
9. Company pension
10. Uniform
11. ‘Recognise Me’, our new staff benefits, wellbeing, and recognition platform.
12. Blue light card
13. Death in service
14. Company enhanced sick pay once eligible after a year of service
15. Employee Assistance Program – free 24/7 confidential helpline (domestic, financial, legal, health support, etc.)
16. Wagestream
Role Responsibilities
Fire systems
17. Service and maintain fire detection systems and equipment.
18. Fire alarm systems – (Quarterly, Six monthly, Annual)
19. Emergency lighting – (Six monthly, Annual)
20. Fault finding, repairing, and testing fire alarm systems and emergency lighting
21. Servicing and maintaining fire panels.
22. Smoke control AOV, systems and fire extinguishers.
23. Lead and manage fire service engineer
24. Management of servicing schedule to report into Compliance Manager
25. To assist with management of remedial works generated by RA/internal reports.
Access Control
26. Performing PPM and reactive maintenance on current systems.
27. Door entry installations.
28. Troubleshooting and repairing electronic security systems.
29. Working to industry best practices and local specifications.
Role requirements:
Essential –
30. Proven experience working on and servicing fire detection systems (minimum 2 years)
31. Abreast with current legislation across fire systems and servicing requirements
32. Proven experience of installation of door access systems and a good knowledge base.
33. Excellent communication and customer service skills.
34. Evidence of team leadership and leading by example
35. Experience of prioritising complex and often-conflicting estates demands ensuring appropriate risk management approaches are used.
36. Good level of IT skills (Microsoft office, word, excel)
Desirable –
37. Recognised industry qualifications for fire servicing
38. CCTV installation experience
39. SAS (staff attack systems) experience
40. Evidence of delivering process implementation across a range of operational areas
41. Experience of working in health care/ supported living and challenging environments.
42. Professionally focused with the ability to think laterally to meet goals.
43. Welcome challenge in an open, participative, and transparent style.
*On call requirement to be discussed at interview stage.*