Data Analyst - Collections Tachbrook Park Permanent, Full-time About the Role We have an exciting opportunity for a Data Analyst to join our Collections team at Tachbrook Park. This role is ideal for someone who enjoys working with data to solve real business challenges and wants to make a tangible impact on how we support our customers through their debt journeys. You’ll play a key role in designing and delivering robust reporting, providing valuable insights, and driving improvements across our data and systems. You’ll be the go-to data expert for the Collections team—helping to shape decisions, improve performance, and influence strategy through meaningful, data-led insights. If you’re looking to develop your career in a role that combines technical skill with business impact, this could be the perfect next step. What You’ll Be Doing Use SQL to analyse collections data, identifying key trends and performance indicators that drive decision-making. Develop actionable insights to enhance collections efficiency and recovery rates. Collaborate closely with the Collections team to create and implement data-driven strategies. Design, prepare, and deliver clear performance reports, highlighting key trends and improvement opportunities. Identify and support system development requirements (e.g. Power BI, SAP) to improve processes and reporting accuracy. Maintain effective data workflows, ensuring secure and compliant data transfer between internal and external partners. Drive continuous improvement in data quality and business intelligence capability. Demonstrate visible leadership in health, safety, security and environmental standards in line with Calor GB’s policies. What We’re Looking For Essential: Degree-level qualification or equivalent (e.g. CIPD Level 5). Strong SQL skills with experience analysing data and identifying trends to drive performance. Proven ability to translate business requirements into data-driven outputs. Analytical thinker with experience creating new reports and business information solutions. Excellent problem-solving skills and the ability to work independently to resolve issues. Strong communicator with the ability to simplify complex data and influence decisions. Proven record of driving continuous improvement. Adaptable, methodical, and detail-focused with great time management skills. Sound understanding of GDPR and Data Compliance. Desirable: Experience with SAP S4, Power BI, and ERP reporting solutions. Knowledge of Salesforce. Hands-on experience using SQL query tools (e.g. TOAD Data Point, SQL Server Management Studio).