IT Field Engineer (MSP) Base Salary: £30,000 – £35,000 Plus Van or £300 p/m Car Allowance & benefits 3 days p/week on-site across Blackpool & 2 days p/week in Burnley (HQ) The opportunity: A well-established MSP is looking for a client-facing Field Engineer to support a growing schools trust across Blackpool. You’ll spend three days per week on-site acting as the go-to IT contact for your allocated schools, with the remaining two days based in Burnley alongside the Service Desk team. This is a role with real ownership — not just reacting to tickets, but building relationships and providing proactive, hands-on support. There’s genuine progression here. We’ve seen people join at 1st Line and develop into senior technical roles and even Service Manager level within the business. The management team are big on upskilling their engineers, investing in training and giving people exposure to projects and more responsibility as they grow. If you’re ambitious and want more than just a static support role, this environment will suit you. Day to day You’ll support Microsoft 365 environments, servers and desktops, assist with Azure and wider Microsoft cloud technologies, and troubleshoot networking issues across DNS, DHCP and TCP/IP. You’ll work across VMware and Hyper-V, manage tickets within SLA, liaise with third parties and see issues through to resolution. Who we are looking for You’ll have 2–3 years’ MSP experience and be operating at strong 1st or 2nd Line level. Solid Microsoft 365 knowledge is essential, alongside good infrastructure fundamentals and the confidence to work independently on-site. You’ll need to be friendly, approachable and genuinely enjoy the customer-facing side of the role. This suits someone who likes being out in the field, building rapport with school staff and becoming a trusted IT contact. A full UK driving licence is required and an Enhanced DBS will be arranged. The Next Steps If you’d like to hear more, get in touch with Joe White at CRG TEC. Drop me a message, send your CV across, or give me a call for a confidential chat