Summary:
We’re seeking a dedicated Deputy Care Manager to help shape and support a thriving domiciliary-style care service.
In this role, you’ll work hand-in-hand with the Registered Manager to ensure high standards of safety, effectiveness, and quality across daily operations. You’ll be a visible presence during early mornings, evenings, and weekends, offering reassurance to staff, families, and residents alike. Alongside leadership responsibilities, you’ll remain hands-on in care delivery, while also contributing to administration, compliance checks, and quality assurance.
Key responsibilities:
* Direct the care team during shifts, providing guidance and encouragement.
* Step in with senior leadership cover during weekends and outside normal hours.
* Contribute to staff performance oversight, supervision, and training.
* Carry out spot checks, service reviews, audits, and compliance monitoring.
* Assist with medication checks and review of care records.
* Escalate safeguarding or quality concerns in line with procedures.
* Help with rota organisation, last-minute cover, and day-to-day service coordination.
* Work closely with the Registered Manager to maintain consistent leadership.
* Provide hands-on support during care shifts or calls when required in urgent situations.
* Take part in the on-call rota, handling out-of-hours queries, unexpected absences, and emergencies
Ideal Candidate:
* Minimum Level 3 qualification in Health & Social Care.
* At least two years’ experience in a senior care or supervisory position.
* Strong ability to lead teams and resolve problems effectively.
* Solid understanding of CQC standards and safeguarding practices.
* Dependable, adaptable, and able to remain calm in high-pressure situations.
* Willingness to take part in the on-call rota.
* Higher-level qualification in leadership (Level 4 or 5) would be an advantage.
* Background in domiciliary care is desirable.
* Confident with IT systems and report writing.
* Knowledge of medication procedures and risk management.
* Full driving licence and access to a vehicle.
Hours:
* Hours: 37.5 hours per week (7.5 hours per day)
* Typical Hours: 8:00 am – 4:00 pm, with some flexibility required to work alongside the Registered Care Manager (9:00 am – 5:00 pm)
* Provisional Schedule:
* Week 1: Monday – Friday
* Week 2: Wednesday – Sunday
* On-Call Rota: One weekend per month
This vacancy is being advertised by New Resource Group. The services of New Resource Group are that of an Employment Agency