Overview
Disrepair Supervisor
Location: Brent
Contract Type: Full-time, Permanent
The Role
As a Disrepair Supervisor, you will take a lead role in managing and overseeing disrepair claims and major repairs within our housing stock. You will ensure that all works are completed to a high standard, within budget, and in line with legislative and regulatory requirements.
This is a crucial role that bridges our technical teams, legal departments, and residents - helping us resolve complex issues with empathy, professionalism, and efficiency.
Key Responsibilities
* Manage and oversee disrepair claims, ensuring all works are scheduled, delivered, and completed within legal timeframes.
* Conduct property inspections, diagnose defects, and specify required remedial works.
* Liaise with contractors, legal representatives, surveyors, and residents throughout the disrepair process.
* Monitor progress of works and maintain accurate records of inspections, schedules, and communications.
* Ensure all disrepair cases comply with the Housing Health and Safety Rating System (HHSRS), Section 11 of the Landlord and Tenant Act, and other relevant legislation.
* Support the wider repairs and maintenance team in driving service improvements and resident satisfaction.
About You
* Proven experience in a similar supervisory or surveyor role within the social housing or property maintenance sector.
* Strong understanding of disrepair legislation, including landlord responsibilities and tenant rights.
* Excellent communication and negotiation skills - capable of dealing sensitively with residents and stakeholders.
* Ability to manage multiple cases and projects simultaneously.
* Knowledge of building pathology and diagnostic techniques.
* Relevant technical qualification in construction, surveying, or property maintenance (e.g., HNC, CIOB, RICS, or equivalent).
* Full UK driving licence and access to a vehicle.
Ready to make a real difference in people's lives? Apply today by submitting your CV
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