Overview
Employer: Tesco
Reference: tesco/TP/18290922/965343/0/614
Availability Window
Days From time To time: Sun 14:00:00 – 23:00:00; Tue 06:00:00 – 15:00:00; Wed 06:00:00 – 15:00:00; Fri 14:00:00 – 23:00:00.
Rate of pay: Shift Leader rate starts from £14.76 per hour; rises to £15.97 per hour for stores inside the M25. Additional payments may apply depending on location.
It is Tesco policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week; however, opportunities for fewer hours (minimum 12) are available and we would love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work—the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility—if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do.
It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.
Responsibilities
* Work in a fast-paced retail environment, with bags of variety
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
* Be there for customers, listening to them and helping to make sure they leave the store with what they came for
* Look for ways to improve service, including coaching your colleagues and giving feedback to the team
* Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
* Maintain a great understanding of how your store is performing, and assist managers in delivering actions that help improve the running of the store
* Lead from the front, and set a great example for your colleagues in everything you do
Please note that you need to be 18 or over to apply for this role.
You will need
* To be a great role model, by always giving thoughtful customer service that ensures every customer’s needs are met
* To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere
* To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed
* To be comfortable taking the lead, and overseeing the store in the absence of your Manager
* To be a good decision maker, flexible in thinking, and comfortable handling change to ensure everything we do is right for customers and colleagues
* To be motivating, so you can inspire your team to deliver beyond expectations
* To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day
What’s in it for you
* There are a lot of reasons why Tesco is a great place to work. Here are just a few of them:
* There’s bags of variety. As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle
* Opportunities for development with ongoing learning and access to award-winning training
* Inclusive culture where everyone’s welcome and individuality is celebrated
* Your voice matters; Tesco welcomes and listens to ideas and opinions
* Wellbeing support is available
* Your colleagues are great people; you’ll be in good company
Benefits
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Flexible working from day one
* Colleague discounts: 10% off and 15% at pay day weekends; save up to £2,000 a year with the Colleague Clubcard
* Access to free wellbeing resources
* Life cover of five times pay and a pension with matching contributions up to 7.5%
* Option to choose benefits that suit you (discounts, shares, cycle to work, etc.)
* Uniform provided and life-event support
* Access to colleague networks for diverse backgrounds
About us
Our vision is to become every customer’s favourite way to shop. Our core purpose is to serve customers, communities and the planet a little better every day. Tesco values diversity and is committed to an inclusive workplace where all colleagues have equal opportunities.
We are moving towards a blended working week—office and remote working options may be available. Please discuss how this could work for you.
Note: If you are successful, your offer will be conditional upon providing your bank account details on your agreed start date.
We’re proud to be accredited Disability Confident Leader and offer an accessible recruitment process. For information on accessibility support, please visit https://www.tesco-careers.com/accessibility
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