Senior Claims Handler role at Adjusting Appointments Limited
An experienced Claims Handler is required to join an established, reputable Loss Adjuster due to growth and expansion.
Key Responsibilities
* Provide a first class customer service to customers, clients and colleagues, ensuring that all claims are pro-actively managed to conclusion and that client-specific service level criteria are met.
* Act as a point of contact for client/customer queries and own issues through to their satisfactory conclusion.
About You
* Experienced in handling Insurance property Claims from cradle to grave
* Experience in understanding various Insurer Policy wordings to establish validity
* Excellent communication skills, verbal and written
* Good time management/organisation skills with diary management experience
* Ability to work in a pressured environment handling volume calls while maintaining a high-quality claims journey
* IT literate with the ability to utilise multiple systems
* Be able to travel to the local office for training/induction or as required for team meetings
* Industry qualifications such as Cert CII or Cert CILA (desirable) or willingness to work towards
Hours: Monday to Friday – 35 hours per week. The role can be remote with the requirement to attend the local office for training/induction/team meetings.
Salary & Benefits
* Annual basic salary up to £35,000 per annum
* Contributory pension
* Performance related bonus
* Flexi benefits
* Voluntary benefits schemes
* Birthday holiday
* Share purchase scheme
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Finance and Sales
Industries
* Insurance
Referral information and other notices are provided for job seekers.
#J-18808-Ljbffr