What you’ll be doing
Lead BT Consumer’s partnerships across Apple and Gaming, setting strategic direction and identifying new ways to drive commercial growth, customer experience and long‑term partner value.
Oversee end‑to‑end relationship management with Apple—BT’s largest and broadest partner—ensuring strong collaboration across their ecosystem (devices, services, content) and navigating a structured, contract‑led operating model.
Shape and grow BT’s gaming strategy by working with major console, cloud and content partners, understanding their market strategies, and translating these into BT’s own growth plans.
Make key commercial decisions, including negotiating and signing off partner agreements, securing investment, prioritising initiatives, and aligning commercial roadmaps across internal and external stakeholders.
Lead, coach and develop a team of partnership professionals, making decisions on resource allocation, capability development and performance to ensure effective delivery across the portfolio.
Drive performance through clear KPIs, analysis of partner data, and delivery of high‑quality insights that guide strategic choices, commercial priorities and continuous improvement.
Skills and Experience Needed
Strategic partnership expertise, able to manage complex, high‑value relationships across both structured environments like Apple and fast‑evolving sectors such as Gaming.
Strong commercial judgement with experience negotiating agreements, assessing investment opportunities and driving performance across devices, services and subscription propositions.
Excellent relationship‑building skills, capable of influencing senior stakeholders and managing high‑profile partners where trust, diplomacy and long‑term collaboration are critical.
Understanding of consumer tech and digital entertainment markets, ideally including familiarity with Apple’s ecosystem and/or gaming platforms (console, cloud or content providers).
High‑level strategic thinking, able to interpret partner strategies, identify growth opportunities and translate them into actionable plans.
Proven leadership capability, with experience coaching and developing teams, managing resources and ensuring effective delivery across a partnership portfolio.
Benefits
1. Annual on target bonus - 15% (calculated using both personal and company performance multipliers)
2. £5,500 car allowance (can be taken as cash)
3. Family health cover
4. BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
5. 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service.
6. 2 weeks carer’s leave
7. All parents welcoming a new child are eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made.
8. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
9. Life Assurance (4 x life cover pay)
10. Exclusive colleague discounts on our latest and greatest BT broadband packages
11. 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans.
12. My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers.
13. Discounted EE TV including TNT Sport and the NOW Entertainment membership.
14. Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
15. Volunteering days so you can give back to your local community.
16. Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’
17. 24/7 private virtual GP appointments for UK colleagues
We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’ We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.