Resource Planning & Operations Manager – Utilities / Energy
Location: Jersey (La Collette)
Sector: Electricity Distribution | Field Operations | Workforce Planning
Lead the planning and performance of a critical energy network.
An opportunity has arisen for an experienced Resource Planning & Operations Manager to take ownership of workforce planning, field resource deployment, and service delivery performance across a complex electricity distribution network.
This is a high-impact leadership role supporting infrastructure that powers over 55,000 service and metering points, substations, and an extensive cable network.
Why this role stands out
Lead resource strategy within a critical infrastructure environment
Influence how field teams are deployed across construction, metering, and network operations
Drive operational efficiency, performance, and continuous improvement
Work within a technically complex and essential service environment
Benefit from a strong work-life balance in Jersey
Key Responsibilities
Lead the Service Delivery Resource function, ensuring effective planning and prioritisation across all operational activities
Manage workforce planning, scheduling, and resource allocation across field-based teams
Oversee capacity planning, utilisation, and deployment of operational staff
Lead team performance, development, and training initiatives
Collaborate with construction, planning, and metering teams to align resources with demand
Forecast future resource requirements and resolve conflicts across multiple projects
Analyse KPIs to identify inefficiencies and drive continuous improvement
Ensure compliance with health and safety regulations, distribution safety rules, and company procedures
Support the development and improvement of operational processes and service delivery standards
Skills and Experience
Proven experience in resource planning, workforce planning, or operations management
Background in utilities, electricity distribution, infrastructure, or construction environments
Strong leadership and team management capability
Experience working with field-based or operational teams
Strong analytical and problem-solving skills with a data-driven approach
Ability to drive performance improvements and operational efficiency
Strong communication and stakeholder management skills
Degree qualified or equivalent professional experience
Desirable:
PRINCE2 or equivalent project management qualification
IOSH or relevant health and safety certification
Knowledge of electricity distribution networks or utility operations
Benefits
Competitive salary and pension
Private medical insurance
Discounted utilities
Electric vehicle and gym subsidies
Wellbeing support including mental health resources
Active social and sports groups
Family-friendly working environment with a strong focus on work-life balance
Apply
This role would suit an experienced Operations Manager, Resource Planning Manager, Workforce Planning Manager, or Utilities Manager looking to take ownership of a critical service delivery function within a complex infrastructure environment.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included