Debt Recovery Assistant
We are looking for a Debt Recovery Assistant to be based in our head office in Leighton Buzzard. You will be responsible for maintaining debtor accounts and ensuring all overdue invoices are chased and paid on a timely basis, in line with company policy.
Main Activities
* Chase overdue invoices by telephone, text, email & letter within agreed timescales
* Maintain accurate and detailed records of all chasing activity
* Ensure pre-legal correspondence issued
* Maintain a positive working relationship with branches
* Advise branches on procedure & process where and when appropriate
* Communicate effectively with all levels and departments within the company
* Support other members of the Debt Recovery team if required to ensure all daily Debt Recovery functions are carried out should staff be on holiday/sick leave
* Answer internal/external queries in an effective and timely manner
* Undertaking any other duties which may be requested by the Line Manager
Additional Activities
1. Issuing County Court Claims
2. Liaising with the Court and Court Mediators
3. Liaising with the relevant individuals in regards to disputed claims
4. Preparation of Witness Statements on behalf of the company
5. Communicating with Defendants
6. Preparing Court Orders...