Social network you want to login/join with:
* Salary: £23,500 per annum, plus excellent benefits
* Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch
About the role
Churchill Estates Management is recruiting for an exceptional Lodge Manager for our retirement development. We seek someone who loves working with people, with a background in administration and customer service. This varied role involves coordinating the development and related activities, making a positive difference every day to the lives of our Home Owners, and providing a hassle-free retirement living lifestyle.
Reporting to the Area Manager, you’ll manage property maintenance and deliver first-class service to Owners. This autonomous role makes you the trusted, on-site contact and a friendly neighbour for Owners. You will liaise with customers and suppliers, manage contractors, schedule maintenance, perform health and safety checks, organise activities and events, and more.
This role is crucial to the success of the Lodge and the enjoyment of Owners, offering a rewarding experience.
About you
This position is suited to individuals with experience in retirement living, social housing, hospitality, uniformed services, charity, or health & social care sectors. A successful Lodge Manager loves working front-of-house and focuses on providing excellent customer service with strong administrative skills.
Your passion for customer service is essential. You should have an outgoing and friendly personality, with the ability to act with sensitivity and diplomacy, yet be assertive and efficient in managing safety and security. You must be calm under pressure and able to work independently using your initiative.
You should be proficient in administration and computer literacy, with experience using Microsoft Office applications, including Excel and Outlook, to support event organisation and site maintenance.
About us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We oversee over 220 developments nationally, managing more than 9,000 apartments and providing services to over 11,000 retired people. We are growing rapidly with ambitious plans for the future.
Join our professional, award-winning, customer-focused team.
Our Company Values: TORCH — Trust, Openness, Respect, Communication, Honesty.
How you’ll be rewarded
* Annual holiday entitlement of 24 days + Bank Holidays
* A day off on your Birthday
* Life Assurance
* Eye Care reimbursement
* Professional development and qualifications
* Thorough induction and ongoing training
* Immense job satisfaction
We are looking for the best people to join us and embody our values. If you want to be part of our success story, apply today.
We value your privacy and handle your data responsibly. For more information, please read our Privacy Policy.
Please note: If you are not a passport holder of the country where the vacancy is located, you might need a work permit. Check our Blog for more info.
Bank or payment details should not be provided when applying. All applications must be submitted via the 'Apply now' button.
Created on 22/06/2025 by TN United Kingdom
#J-18808-Ljbffr