Role : Voice Provisioning Engineer
Location : Gateshead
Salary : £30,000 - £42,000 + Car Allowance
Profile
Planet Recruitment are proud to be working with a very well‑respected telecommunications company, who are looking to add a Voice Provisioning Engineer to their team.
My client has a provisioning engineering team based in the UK which consists of highly skilled voice coordinators and technical engineers. In this position you will support internal & external teams, design and coordination of UCaaS solutions, SIP delivery, Complex orders, technical support & liaison with 3rd parties providing relevant products or services, delivering BAU or complex bespoke projects.
Key Responsibilities
* Project provisioning including remote system/site builds, user configuration, remote support, technical guidance to end users or engineers, project calls, escalations.
* On site installations. When required you will be expected to carry out installation of voice equipment on customers sites. This may include implementing of equipment in data centres or customer premises.
* Assist with end user technical query's, Carry out site and desktop technical surveys, Architecture, and costing.
* Technical customer presentations, technically validate and sign‑off solutions plus creation and approval of documents such as FDS, PID, SOW's.
* Oversee project delivery by managed the end‑to‑end process, ensuring timely and quality completion o...
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