We are looking for an enthusiastic and driven individual to fill the role of Apprentice ICT Technician. You will develop technical and commercial skills, working as part of a small team for our award-winning holiday parks, across 8 locations.
This is an interesting and varied role with opportunities to progress with a range of different technical projects. To assist in delivery, you should have an excellent approach to customer service. Duties will include, but not be limited to:
· Providing 1st, 2nd and ultimately 3rd line support across our 8 locations
· Provide excellent user and customer experience
· Project work in accordance with the apprenticeship framework
· Receiving and resolving problems both remotely and face to face with customers or colleagues
· Other duties assigned by the ICT Support Manager or a Director
We offer excellent technical training, which will help to develop your career.
If you think you are ideally suited to this role, please include a covering letter with your CV & apply today.
Our Requirements:
· Obtained grade 4+ (C+) in GCSE Maths and English.
· Full driving licence and vehicle to travel between parks.
· Previous relevant experience would be beneficial.
· Knowledge of PC hardware and Microsoft software would be beneficial, but not essential.
Benefits of working with Shorefield Holidays Ltd include, but are not limited to:
· Proven track record of developing and launching the ICT careers of previous ICT Apprentices.
· Free membership to our Health & Fitness Clubs – upgrades available
. Pay increase available when added to out of Hours Support (usually after 6 months)
· Membership to Departmental Incentive Scheme
· Pension benefits
· Holidays – 28 days per annum (pro rata) with additional holiday for length of service
· Discounts for Food & Beverage areas.
· Free staff car parking
· Birthday holiday - after qualifying period
· Company sick pay - after qualifying period
Job Types: Full-time, Apprenticeship
Pay: From £12.60 per hour
Expected hours: 37.5 per week
Benefits:
* Company events
* Company pension
* Employee discount
* Gym membership
* On-site gym
* On-site parking
* Paid volunteer time
* Referral programme
* Sick pay
Work Location: In person