Job Description
Customer Service Advisor
£23,000 - £28,000 | Abingdon | Permanent
Our client, a respected and well-established insurance provider, is seeking a motivated Customer Service Advisor to join their growing team in Abingdon. This is a fantastic opportunity for someone with previous customer service experience to build a rewarding career in the insurance sector, with full training, career development, and clear progression opportunities.
What you’ll be doing:
* Speaking with new and existing customers to understand their needs and provide the right insurance solutions
* Delivering a friendly, professional service that builds trust and long-term relationships
* Handling queries, policy changes, and renewals accurately and efficiently
* Supporting customers with clear and helpful information to make confident decisions
* Working collaboratively with colleagues to achieve team goals and ensure excellent client outcomes
Who we’re looking for:
1. Previous customer service experience (insurance or financial services experience is a bonus, but not essential)
2. A confident communicator with a customer-first mindset
3. Organised, reliable, and proactive in solving problems
4. Keen to learn, develop, and grow within a supportiv...